Return Policy
We want you to love your hair! If you're not satisfied, please review our return guidelines below.
Return Eligibility
To be eligible for a return:
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The item must be unused, in its original packaging, and in the same condition that you received it.
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Returns must be initiated within 7 days of delivery.
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Due to hygiene and safety reasons, used or unsealed hair products are not returnable.
How to Request a Return
To initiate a return, email us at info@theaverycollection.com with the following:
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Your order number
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The item(s) you want to return
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The reason for return
We will provide return instructions if your request is approved. Customers are responsible for return shipping costs.
Refunds
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Once your return is received and inspected, we’ll notify you of the approval or rejection.
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If approved, a refund will be processed to your original payment method within 7–10 business days.
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Original shipping fees are non-refundable.
Cookies & Tracking
We use cookies and similar technologies to personalize your experience and analyze website traffic. You can adjust your browser settings to decline cookies, but this may affect some website functionality.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.
Your Rights & Choices
You have the right to:
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Access and update your personal information.
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Opt out of marketing emails at any time by clicking the "unsubscribe" link in our messages.
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Request deletion of your personal data (subject to legal obligations).
To exercise these rights, please contact us at info@theaverycollection.com.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Avery Collection
Email: info@theaverycollection.com
Website: www.theaverycollection.com